What is the response time for Abuse related tickets?

3W Infra’s Abuse Department strives to ensure our customers receive timely updates. Our team takes each report very seriously. Each email received is prioritized for severity, reviewed and handled according to our Policies as quickly as possible.

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Where can I read your Policies?

Our Acceptable Use Policy can be viewed and downloaded here.

Where can I find your General Terms and Conditions?

Our General Terms and Conditions of Sale and Services can be viewed and downloaded here.

May I host BitTorrent protocols?

Yes, 3W Infra allows the use of BitTorrent protocols. We highly recommend strict oversight and...

What is your policy on Adult material/content?

Adult legal content is permitted.

What is your policy on DMCA notices or copyright protected-material?

DMCA does not apply in the Netherlands. Nonetheless, 3W Infra is committed to managing copyright...