Articles

 3W Infra’s contracts explained

Most services provided by 3W Infra are available on a month-to-month basis. The only exception...

 How to report Abuse?

If you wish to report abuse, please mail 3W Infra’s Abuse Department, with specific details...

 May I host BitTorrent protocols?

Yes, 3W Infra allows the use of BitTorrent protocols. We highly recommend strict oversight and...

 May I host IRC services?

Yes, 3W Infra allows the use of private Internet Relay Chat servers for communication between...

 May I use Internet Peer-to-Peer software?

Yes, 3W Infra allows the use of Internet Peer-to-Peer software for file sharing purposes. We...

 What is the response time for Abuse related tickets?

3W Infra’s Abuse Department strives to ensure our customers receive timely updates. Our team...

 What is your policy on Adult material/content?

Adult legal content is permitted.

 What is your policy on DMCA notices or copyright protected-material?

DMCA does not apply in the Netherlands. Nonetheless, 3W Infra is committed to managing copyright...

 What timeframe do I have to resolve an Abuse case?

The timeframe to resolve a pending abuse case depends on the severity and priority of its subject...

 Where can I find your General Terms and Conditions?

Our General Terms and Conditions of Sale and Services can be viewed and downloaded here.

 Where can I read your Policies?

Our Acceptable Use Policy can be viewed and downloaded here.

 Where can I read your Privacy Statement?

Our Privacy Statement can be viewed and downloaded here.