How can I contact your support team? 3W Infra's data center engineers can be contacted through email and/or ticket. You may either... What do you charge for remote hands? Our Remote Hands service is provided on an hourly support rate basis: During business hours:... What is included in your ‘free of charge’ support? 3W Infra includes the following free of charge support services in combination with our Dedicated... What is the availability of your support team? 3W Infra’s data center operations team is available 24/7.